Shipping policy

1. Shipping Destinations

We currently ship to Worldwide. If you do not see your location listed, please contact us to inquire about shipping options.

2. Shipping Rates

Shipping rates are calculated based on the weight of your order, destination, and shipping method. You can view the shipping costs during checkout before finalizing your purchase.

3. Shipping Methods and Delivery Times

Domestic Shipping:

• Standard Shipping: [Estimated delivery time, e.g., 3-5 business days]
• Expedited Shipping: [Estimated delivery time, e.g., 1-3 business days]
• Overnight Shipping: [Estimated delivery time, e.g., 1 business day]

International Shipping:

• Standard International Shipping: [Estimated delivery time, e.g., 7-21 business days]
• Express International Shipping: [Estimated delivery time, e.g., 3-7 business days]

Please note that delivery times are estimates and may vary due to factors such as customs processing or carrier delays.

4. Order Processing Time

Orders are processed within 2 business days. Orders placed on weekends or holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped, including tracking information if available.

5. Tracking Your Order

Once your order has been shipped, you will receive an email with a tracking number and a link to track your shipment. You can also track your order by logging into your account on our Site.

6. Shipping Restrictions

We are unable to ship to P.O. Boxes or certain remote areas. If we encounter any issues with shipping to your address, we will contact you to discuss alternative arrangements.

7. Customs Duties and Taxes

For international orders, you may be subject to customs duties, taxes, or other fees imposed by your country’s government. These fees are the responsibility of the customer and are not included in our shipping charges.

8. Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us at [your email address] as soon as possible. We will assist you in filing a claim with the carrier and work to resolve the issue.

9. Shipping Address Accuracy

Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete address information.

10. Contact Us

If you have any questions or concerns about our shipping policy, please contact us at:

• • Email: Lustre.jewelsandco@gmail.com
  • Phone: +66917154124
  • Mailing Address: 458 Surawong Bangrak Sriphaya Bangkok Thailand 10500